What People Say

Browncroft Garage Customers Say…


“These guys are honest and funny and, most important of all, experts at car repair. I’m happy to know that when I have to spend money on my car, it is money well spent.”



“LOVE THEM!!! Without a doubt, the absolute BEST place to take your car…. They won’t try to sell you anything you don’t need (parts or service wise). I have gone to them for years and appreciate the personal and professional service they provide. Exceptional!!!!”

Maureen D.


“Our family has been coming here for years… You will not be disappointed if you get your work done here.”

— Mayree


“Excellent Service. I have been a customer of The Browncroft Garage since 1973.”

— Hugo


“I have a 1994 Transport. it wasn’t starting and the fan wasn’t working. Within 6 hours it was done and fixed THE SAME DAY! Cost me $317 but at least it’s done and done right!”

— Chris


“No one wants to deal with car repairs/maintenance. Alas, it’s the price of having a car. The Browncroft Garage “guys” are competent, honest, trustworthy and just plain nice people. I know the service will be high quality and the price reasonable. I am fortunate to have found a reputable car repair shop.”


“I can easily say that this is probably one of the few honest shops in Rochester. I was never pressured in any way and in fact I was discouraged from making extra repairs that I had requested. Anyone who recommends I spend less money is ok in my book. “

— Brian


“Excellent service. Reasonable prices. Very honest. Give trust-worthy advice. They’ve often told us we don’t need to replace a part yet. Once when we kept bringing our car in for the same problem, they even showed my husband how to fix it …”

— G.


“Browncroft Garage isn’t pretty to look at, but they have the best and most honest mechanics anyplace… And I get charged a couple of bucks instead of a fortune. They can take advantage of you and they don’t. That’s class. I wouldn’t take my car ANYWHERE else!”


“I feel fortunate to have found a place where I never have to worry about the honesty issue. They helped my ancient Volvo survive many crises.”

— Bob


“I’ve been going to these guys for twenty years, and I don’t have one complaint. Scott Posadny, the owner, is as honest as they come, and the mechanics are as much fun to talk to as they are good at what they do. Super garage and a super crew. Five stars!”

— David


“I’ve been going to this place for twenty years, and there is just not a better more honest garage anywhere. They were voted number one is a popular City Magazine poll and absolutely deserve it. Saved me hundreds if not thousands. Super place.”


“Best garage in town… stuff like brake repair in a flash. And the mechanics in the shop are a trip. Good guys, good work, a good place.”

— David P.


— J. Bernard Merzel, Rochester NY


“Their knowledgeable staff of seasoned professionals make Browncroft the first
thing that comes to mind when my auto is looking for T.L.C.”


“Browncroft Garage provides fast, honest, and reliable service.  The best in town.
I love my car.”

— S. B.


“…reliable service at a decent price, and with a lot of integrity.”


“Browncroft Garage offers reliable service at reasonable rates. I highly recommend them.”

— Arlene Heiej


“As always — the best!”

— Michael Leone


“Great service, great people, and going the extra mile makes us extremely satisfied customers. We’ve also bought three cars here and got great cars at very good prices.”


“Browncroft Garage had the best rate I could find on my wheel
alignment, and they were nice to do business with.”

— Joy Polatoff


And here are some ongoing reviews from Repair Pal:


What does City Magazine have to say about Browncroft?  You can read
the article here
. And here’s what the Rochester Business Journal has to say about us.

Send us your comments! We want to hear from you, too.